Faqs
Frequently Asked Questions
Everything you need to know
Carpet Cleaning
How often should I get carpets cleaned?
We recommend a professional deep clean every 6 to 12 months for homes, and every 3 to 6 months for high-traffic or commercial spaces.
Are your products safe for children & pets?
Absolutely. We use eco-friendly, non-toxic solutions that are completely safe for kids, pets, and allergy sufferers.
Do you offer same day service?
Yes, we offer same day service subject to availability in your area.
Call us early to secure your preferred time slot.
Are you fully insured?
Yes, we are fully insured for all our cleaning services.
You can book with complete confidence and peace of mind.
How long does carpet cleaning take?
Most carpet cleaning jobs take between 1 to 3 hours.
Time depends on the size of the area being cleaned.
Do you offer a satisfaction guarantee?
Yes, if you are not 100% happy we will re-clean for free.
Your satisfaction is our top priority every single time.
Upholstery Cleaning
How often should I get upholstery cleaned?
We recommend a professional clean every 6 to 12 months to keep your furniture fresh and hygienic.
Are your products safe for children & pets?
Yes. We use eco-friendly, non-toxic solutions that are completely safe for kids, pets, and allergy sufferers.
Do you offer same day service?
Yes! We offer same-day and next-day appointments, subject to availability in your area.
Are you fully insured?
Yes, Deep Clean Expert is fully insured for your complete peace of mind.
How long does upholstery cleaning take?
A standard sofa takes around 1 to 2 hours depending on size and condition.
Do you offer a satisfaction guarantee?
Yes, if you are not 100% happy we will re-clean for free.
Your satisfaction is our top priority every single time.
End of Tenancy
What is included in end of tenancy cleaning?
We clean all rooms, kitchen appliances, bathrooms, cupboards, windows, and all surfaces throughout the property.
Will this help me get my deposit back?
Yes. Our cleaning meets landlord and letting agency standards, giving you the best chance of a full deposit return.
Do you offer same day service?
Yes! We offer same-day and next-day appointments, subject to availability in your area.
Are you fully insured?
Yes, Deep Clean Expert is fully insured for your complete peace of mind.
How long does end of tenancy cleaning take?
It depends on the property size. A standard 2 bedroom flat takes around 3 to 5 hours.
Do you offer a satisfaction guarantee?
Yes. If you are not 100% happy, we will re-clean free of charge, no questions asked.
Domestic Cleaning
How often should I book domestic cleaning?
You can book weekly, fortnightly, or as a one-off depending on your needs and lifestyle.
Are your cleaners vetted and trustworthy?
Yes. All our cleaners are fully vetted, DBS checked, and professionally trained.
Do you offer same day service?
Yes! We offer same-day and next-day appointments, subject to availability in your area.
Are you fully insured?
Yes, Deep Clean Expert is fully insured for your complete peace of mind.
What areas do you cover in domestic cleaning?
We clean all rooms including kitchen, bathrooms, bedrooms, and living areas.
Do you offer a satisfaction guarantee?
Yes. If you are not 100% happy, we will re-clean free of charge, no questions asked.
Mattress Cleaning
How often should I get my mattress cleaned?
We recommend a professional mattress clean every 6 to 12 months for a hygienic and healthy sleep environment.
Are your products safe for children and pets?
Yes. We use eco-friendly, non-toxic solutions that are completely safe for kids, pets, and allergy sufferers.
Do you offer same day service?
Yes! We offer same-day and next-day appointments, subject to availability in your area.
Are you fully insured?
Yes, Deep Clean Expert is fully insured for your complete peace of mind.
How long does mattress cleaning take?
A standard mattress takes around 30 to 60 minutes depending on size and condition.
Do you offer a satisfaction guarantee?
Yes. If you are not 100% happy, we will re-clean free of charge, no questions asked.
Rug Cleaning
How often should I get my rug cleaned?
We recommend a professional rug clean every 6 to 12 months to keep it fresh, hygienic, and in good condition.
Can you clean all types of rugs?
Yes. We clean all rug types including wool, silk, synthetic, Persian, and handmade rugs.
Do you offer same day service?
Yes! We offer same-day and next-day appointments, subject to availability in your area.
Are you fully insured?
Yes, Deep Clean Expert is fully insured for your complete peace of mind.
How long does rug cleaning take?
Most rugs take around 30 to 60 minutes depending on size, type, and condition.
Do you offer a satisfaction guarantee?
Yes. If you are not 100% happy, we will re-clean free of charge, no questions asked.
What Our Customers Say
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